VP of Sales - Aftermarket
Job Summary:
The VP of Sales - AM is responsible for:
Over $100M annual revenue that involves the planning, developing and implementing strategy for all company aftermarket product portfolio within service solutions covering spare parts, upgrades/EMP’s, field service, training, application, etc.
Planning and setting the business plan for NA AM and deliver accordingly.
Administering, managing and controlling NA AM operations efficiently, focusing on continuous improvement of organizational service & parts offerings
Providing the vision, direction, guidance and motivation to the NA AM team and ensuring the needed competence level
Defining & owning the consolidated budget for AM with input from Norican NA Sales and agent partners, ensuring local anchoring & commitment
Ensuring continuous increase of market share across all Norican brands in NA market with continued focus on profitability
Building an optimal regional organization and ensuring resource utilization and efficiency across all Norican offerings in the region
Develop a regional AM strategy building on Norican digital offerings, working closely on best practice sharing with AM counterparts from tech centers as well as other Norican regions.
Build and maintain customer relationships with the focus on sales revenue growth and customer satisfaction.
Develop, lead and deploy proactive sales campaigns across the service-and aftermarket offering, including upgrades/EMP opportunities.
Understand, track and act upon changes in customer requirements and in area competitors’ landscape.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Develop annual Business Plan in accordance with the strategic targets for NA.
Lead, innovate and optimize the AM go-to-market process.
Attract, build, coach and mentor NA AM team.
Drive continued development of regional AM offerings in close cooperation with global tech centers.
Develop performance measures for roles within the AM organizational domain.
Facilitate a best-in-class, customer-centric AM organization, focused regional AM vision, strategy and roadmap that aligns with overall company goals.
Enable efficient operations and execution of AM strategy via strong processes and communication.
Driving solution development & realization for new business streams
Skills & Experience:
Bachelor’s degree in a business or technical field from an accredited 4 year college or university
15 to 20 years of experience in commerical sales of industrial capital equipment
Must be able to be self directed
Proven senior leadership experience, with strong strategic team development skills.
Must have strong analytical skills, coupled with the ability to quickly spot and interpret data trends.
Must be proficient with and functional with laptop computers and business software such as MS Word, MS Excel, email and the Internet.
Must be capable of achieving a working understanding of engineering drawings, bills of materials and other technical documentation.
Must understand basic financial concepts as they would relate to pricing, discounts, profitability, cost, etc.
Ability to collaborate with internal and external customers in a timely, courteous, and professional manner.
Ability to articulate a strategy and influence an outcome to achieve an objective.
Exceptional communication (verbal & written), organization, multi-tasking, and time management skills. Fluency in written and spoken English.
Polished presentation skills for large or small groups.
Must be able to travel 30-40% by car and plane. International travel is sometimes required.
PREFERRED QUALIFICATIONS:
Master Business Administration (MBA)